Workiz pricing: plans, features and what to ask sales

It's Tuesday at a four-truck garage door and appliance repair shop. The owner is in the van between jobs with two voicemails he hasn't played yet, and his office manager is at the desk with three tabs open: Jobber, Housecall Pro and Workiz. The first two put a number on the page. Workiz doesn't, and she wants to know what she's walking into before she books a demo.

This post covers Workiz pricing for that office: what each plan includes, what's sold on top, and what to ask on the sales call so the quote lines up with what you need. Everything below comes from Workiz's pricing page, which I checked on October 30, 2026. Vendors change these pages often, so look again before you sign.

How much does Workiz cost?

Workiz doesn't publish a price. All three plans on its pricing page have a "Request pricing" button in place of a number, and that button takes you to a demo request form. The page also doesn't say whether the price is per user or per account, or how monthly billing compares with annual. The only pricing terms in the page text are that subscription prices exclude sales tax where applicable, and that there's a free trial button. I couldn't confirm the trial length from the page text.

You'll find Workiz prices on review sites and in forum threads. I'm leaving them out because Workiz doesn't publish them and I can't check them.

Workiz has no free or lite plan on the page. If you're a one-truck shop comparing prices, Jobber's pricing and Housecall Pro's pricing both show numbers, and I broke those down too.

What each Workiz plan includes

The plans stack, so each one includes everything in the plan below it. Jobs, invoices, estimates and clients are unlimited on all three. Here's how they differ, taken from the comparison table:

Two lines in that table matter more than they look.

The first is automations: 5 on Standard, 10 on Pro, 30 on Ultimate. A shop with one review request, one appointment reminder and one estimate follow-up has already used three of its five on Standard. Ask the rep what counts as one automation before you assume five is plenty.

The second is integrations. Zapier and the open API are listed only on Ultimate. On Standard or Pro, other tools can't push data into Workiz, or pull it out, through either of those. If your website form, your phone system or your bookkeeper's spreadsheet needs to talk to Workiz, that's a question for the call.

The add-ons Workiz sells separately

The comparison table lists three products as sold separately, with no prices shown:

Card readers are also sold separately, and the page doesn't publish card processing rates for online payments. Processing is the fee owners forget. On a shop that takes most payments by card at the door, it can rival the subscription.

Questions to ask on the Workiz demo call

Copy this list into your notes before the call. Each one covers something the pricing page leaves out:

1. Is the price per user, per technician or per account? Who counts as a user: an office manager, a part-time dispatcher, a subcontractor?
2. What's the price billed monthly, and what's it billed annually? Is there a contract term, and what happens if we cancel early?
3. Is there an onboarding or setup fee? Does it include moving our customers and job history in?
4. How long is the free trial, and does it need a card?
5. What counts as one automation, and can we see the five we'd use first on Standard?
6. What are the card processing rates for online payments and for card readers?
7. What do Genius Phone and Genius Answering cost, and are they billed per user, per number or per call?
8. If we need Zapier or the API, do we have to be on Ultimate?
9. If we add a truck in spring and drop one in fall, how does the bill change?

Get the answers in writing. A quote you can compare line by line with Jobber's or Housecall Pro's published pages is worth the extra email.

What stays by hand, even on Pro

Every plan gives you tools. None of them decides how your shop runs. Somebody still has to:

• Call back the voicemail from 7:15 this morning before the customer books someone else.
• Notice the estimate that went out a week ago and never got an answer. My quote follow-up email templates cover what to say.
• Decide which jobs get a review request and which customer gets a personal call.
• Pull together where the week stands for the owner: jobs done, estimates out, money owed.

The automation limits on Standard and Pro make this sharper. You can automate a handful of these inside Workiz, and the rest stays with whoever has time.

Automating around Workiz without moving up a tier

You don't have to jump to Ultimate to fill the gaps. These pieces can run alongside whichever plan you're on:

1. Missed-call text back. When a call goes unanswered, the caller gets a text from your shop's number within a minute asking what they need. Their reply goes to the office. That's the missed-call text back setup.
2. One lead list. Website forms, Google Business Profile messages and texts land in one place with the name, address and problem filled in, so nobody retypes them.
3. Estimate follow-up on a schedule. A plain check-in goes out a few days after the estimate and again a week later, and stops as soon as the customer answers.
4. A Monday summary for the owner, sent from the tools you already have, instead of someone building it by hand.

On Standard or Pro, without the API, the handoff into Workiz may still be one person entering the booked job. That's one entry per job instead of one per inquiry, and for a small shop it's a fair trade. I built lead capture and tracking like this for a Chicago-area pool service company, alongside its website and Stripe payments. A garage door shop's calls look different, but the shape is the same. Builds start at $500 one-time, then a flat monthly from $99 after an included run-in period, cancellable. More on what that looks like for the trades is on the plumbing contractor automation page.

What stays with a person

Software doesn't decide whether a twenty-year-old opener gets repaired or replaced. Your tech looks at it, and you set the price. An upset customer whose door is stuck open at night should reach a person. You know which longtime customers want a call from you and which are fine with a text. I automate the reminders, the retyping and the follow-ups, so the people in the shop spend their day on the work above.

Before you book the demo

If you're pricing Workiz, or you're already on it and calls and estimates still slip through, book the free 20 minute process audit. We'll look at where jobs stall in your week, and whether the fix is a higher plan or a small build around the one you have. Book it here.