Housecall Pro pricing: plans, costs and what's included

It's a Tuesday in late September and the first cold night is coming. You run a small HVAC shop, the furnace tune-up calls have started, and you're writing jobs on a whiteboard in the garage again. A buddy swears by Housecall Pro, so before you book a demo you want to know one thing: what does it cost?

This is Housecall Pro pricing as the company publishes it: the three plans, what each includes, the costs that sit outside the plan price, and what stays on your plate even after you sign up. Every figure below comes from Housecall Pro's pricing page, which I checked on September 25, 2026. Offers change, so look at the page again before you commit.

How much is Housecall Pro per month?

Housecall Pro sells three plans. Here is what the page showed for monthly billing and for annual billing:

On Max, each user past the included eight is $35 a month. The page doesn't list a price for adding users to Basic or Essentials, so if you're a four-person shop looking at Basic, ask about that before you count on it.

There were promotions on the page when I checked. Annual Basic and Annual Essentials each showed a reduced first month ($26) before going to the regular annual rate, and Max showed $99 a month for three months if you book a demo, then $299. Nice while they last, but budget with the regular price. That's what you'll pay for most of the year.

What each Housecall Pro plan includes

Each plan includes everything in the one below it. From the plan cards:

Basic covers online booking, invoices and payments, scheduling and dispatching, quotes and proposals, and review management.

Essentials adds routes, flat-rate pricing, checklist automations, photo reports with annotations, employee GPS tracking, commissions, and QuickBooks Online sync.

Max adds a sales proposal tool (the page calls it a "$40/mo value"), recurring service plans, route optimization, open API access, a dedicated onboarding specialist, and escalated phone support.

Every plan also comes with live phone and chat support, the mobile app for iPhone and Android, Spanish language support, offline viewing, and access to financing for your business and for your customers.

Add-ons and other costs outside the plan price

The pricing page lists a set of add-ons without printing their prices. Those include Voice (call management and call flows), an automated call and chat answering service, Pipeline, Campaigns, Websites, Payroll, Accounting, business coaching, vehicle GPS and dashcams, and Tap to Pay. If you need any of them, get the number in writing during the demo.

What the page does publish:

"As low as" is the key phrase on card fees. That's the floor, and your rate may land higher. If most of your customers pay by card, take last month's card revenue, run it through a couple of rates, and add that to the plan price.

There's a 14-day free trial with no credit card required, and it gives you Max features. Keep a list of what you actually use during those two weeks. You get Max for the trial, and you may end up paying for Basic.

Which Housecall Pro plan a small shop needs

For a one-person operation, Basic handles the core: people can book online, you schedule the job, send the quote and get paid. That alone takes a lot of paper out of the truck.

The jump to Essentials makes sense once you have techs in the field. Five users are included, and you get routes, GPS, checklists, flat-rate pricing and QuickBooks sync, and those start to matter once you stop doing every job yourself.

Max is for shops that sell maintenance agreements and bigger system replacements. Recurring service plans and the proposal tool are the reasons to pay for it, along with route optimization when you're running several vans.

If you're weighing it against the other big name, I did the same breakdown for Jobber pricing.

What the plans leave to the owner

Even with Housecall Pro running, some of the week keeps landing on you, especially on Basic and Essentials.

Missed calls. You're in an attic and the phone rings. Call handling and the automated answering service sit in the add-on list, not in the plans. A homeowner with no heat who reaches voicemail will often just call the next company.

Leads from other places. Online booking catches people who use it. Everyone else texts, fills in a form on your website, messages your Google Business Profile or calls from a neighbor's referral. Unless something routes those into Housecall Pro, someone types them in by hand.

Following up on quotes. A quote goes out for a new furnace and the customer goes quiet. Somebody has to remember to check back, and it's usually you, on a Friday, from memory.

Knowing where you stand. The numbers are in the app, but you have to open it and dig. Most owners I talk to just want a short note on Monday with quotes out, jobs booked and money owed.

Filling those gaps without moving up a tier

You can upgrade or buy add-ons to cover some of that. Or you can stay on the plan that fits your crew and add a few small pieces around it. Max includes open API access, and on the lower plans a lot can still be done at the edges. A simple setup might look like this:

1. Missed-call text back. When you can't pick up, the caller gets a text within a minute with your business name and a question about the problem, and their answer lands on your phone. More on how that works on the missed-call text back page.
2. One place for leads. Website forms, Google messages and texts all go to one spot and become a customer record, instead of sitting in an inbox you check twice a week.
3. A follow-up schedule for quotes. Three days after a quote goes out, a plain message asks whether they have questions. A week later, another one.
4. A Monday summary. The week's numbers go to your phone without anyone logging in.

This is the kind of setup I build for HVAC contractors and other trades. Builds start at $500 one-time, then a flat monthly from $99 after an included run-in period, and you can cancel. Whether that beats an upgrade depends on your headcount and which gap costs you the most. Sometimes the next tier is the cheaper fix, and when it is I'll say so.

What stays with you

Software shouldn't be deciding what a job is worth. You still look at the unit, figure out whether it's a repair or a replacement, and set the price. When a customer is upset, you're the one who calls them. And you know which longtime customers would rather hear your voice than get a text. Let the software handle reminders and data entry, and keep the decisions about the job for yourself.

Questions

Does Housecall Pro have a free plan?

No. The page lists three paid plans and a 14-day free trial with Max features, no credit card required.

Is Housecall Pro cheaper if you pay annually?

Yes. On the page I checked, annual billing was $20 a month less on Basic, $40 less on Essentials, and $30 less on Max.

How much does Housecall Pro charge per extra user?

On Max it's $35 a month for each user beyond the eight included. The page doesn't list extra-user pricing for Basic or Essentials.

What are Housecall Pro's payment processing fees?

The page says card processing starts "as low as 2.59%," bank payments are 1%, and check deposits through the mobile app carry no fee.

If you'd like a second opinion on which plan fits, or on which parts of your week could run on their own with the tools you already pay for, book the free 20 minute process audit.