/ Residential and small commercial portfolios
Automation for property management.
Property management is a routing problem wearing a real estate costume. Requests arrive by text, email, portal, and voicemail, and someone has to decide who handles each one. New Face Design builds the system that does the deciding.
The job is rarely one big thing. It is a hundred small handoffs a week, and the cost shows up as evenings spent assembling reports that could have assembled themselves.
Where the week goes
- Tenant requests land in four different inboxes and get triaged by whoever sees them first
- Owner reports are rebuilt by hand every month from the same sources
- Application and lease paperwork arrives incomplete and bounces back and forth
What I build for property management
Tenant requests triage themselves
Requests get read, categorized by urgency and trade, and routed to the right vendor automatically, with the tenant kept in the loop and every action written down.
Owner reports assemble on schedule
The monthly report gets built from your data and arrives ready to review, so the reporting cycle stops eating the last week of every month.
Applications arrive already sorted
Intake collects what you actually need the first time, checks it is complete, and hands your team a file rather than a starting point.
Every build ships with logging on each action, a human handoff for anything unusual, and monitoring so you hear about a broken step from me and not from a customer. Built on the tools you already pay for.
What it costs
- Starter
- $500
- then $99/mo after 30 days
- Growth
- $1,000
- then $249/mo after 60 days
- Full System
- $5,000
- then $499/mo after 90 days
One-time build fee, then a flat monthly that keeps the system monitored and tuned. Cancellable anytime, and the system stays yours. See what each tier includes.
Asked before every audit
How does it decide what is an emergency?
You define the rules during the free audit, and the system follows them. A burst pipe and a squeaky door get treated differently, and anything ambiguous goes to a person rather than being guessed at.
Does this replace our property management platform?
No. It connects the platform, phones, email, and spreadsheets you already run so the handoffs between them stop being manual.
Also built for
Any business whose day runs on phone calls, scheduling, quoting, and follow-up has the same repetitive work worth automating. See what gets built.
08 / Start here
Find your worst bottleneck. Free.
A 20 minute call. We map where your week goes and pick out the first process worth automating. You keep the map either way, and there is no deck to sit through at the end.
pgorski@newfacedesign.com
Phone
+1 (773) 627-2176
Based in
Chicago area
Working with clients everywhere