/ Serving Batavia, Kane County, IL
Business Automation & Systems in Batavia.
Batavia's small businesses keep growing, and so does the manual work behind them. New Face Design turns that repetitive work into systems that run on their own.
Missed-call capture, quotes drafted from your price book, and follow-ups that chase the job: the same engineering that runs at enterprise scale, sized for a Batavia business.
What we build for Batavia businesses
Workflow Automation
Phone and chat assistants that answer, triage, and reply at any hour, with every action logged.
Business Systems
Intake to invoice to report, wired end to end. Your phones, calendar, CRM, and spreadsheets finally talk to each other.
Web Development
Lead-machine websites with booking, payments, and capture built in, so a visitor can hire you before they leave the page.
Every engagement in Batavia starts with a free 20 minute process audit and a fixed quote. Systems ship in weeks, with logging on every action and a human handoff when something needs judgment. One engineer with 15+ years on platforms used by millions builds it and keeps it running.
What it costs in Batavia
- Starter
- $500
- then $99/mo after 30 days
- Growth
- $1,000
- then $249/mo after 60 days
- Full System
- $5,000
- then $499/mo after 90 days
One-time build fee, then a flat monthly that keeps the system monitored and tuned. Cancellable anytime, and the system stays yours. See what each tier includes.
A worked example
A Batavia contractor who writes quotes after dinner
Say five requests come in over the week, and every quote gets written at the kitchen table on Thursday night. A typical build captures the job details at intake, pulls the numbers from your own price book, drafts the quote within minutes, and holds it for you to approve before it goes anywhere. Then it follows up on its own until the customer answers or says no. The evening work disappears, and quotes land while the customer is still deciding.
Questions from Batavia
- 01What would a first automation for a Batavia business actually cover?
- One workflow, chosen because it is the one eating the most time, at the $500 entry tier. For a lot of Batavia shops that means the phone: calls arriving while everyone is out on a job, captured and booked. For others it is quoting. If the work spans more than one of those, up to three connected workflows is the $1,000 tier. Scope gets settled in the audit and written into a fixed quote, so the build has a defined edge before anyone starts.
- 02What does the audit usually turn up for a Batavia business that quotes by hand?
- Usually the delay between the call coming in and the quote going out. You describe how a request arrives and what happens next, and the gaps surface on their own: details sitting in someone's notes for two days, the quote written at night, then no follow-up because nobody keeps a list of who is waiting. Each of those is a separate small build, and you can do one without committing to the rest.
- 03Is my Batavia business too small for this?
- No, and size matters less than how many times a week you repeat the same task by hand. A two-person shop writes the same quote and chases the same unanswered email as a twenty-person one, with nobody spare to absorb it. The entry tier exists for that situation: one automation, live, wired into the tools you already pay for, with handoff docs so your team can run it. If the audit turns up nothing worth automating at your size, you will hear that.
From the blog, about Batavia
- Why Batavia restaurants cater one office lunch and lose the nextAn office manager orders lunch for thirty, the food lands on time, and the next order goes to a different restaurant. Here is why the second catering order slips away and what follow-up looks like when a system does the remembering.2026-09-21 · 6 min read
- Why Batavia law firms lose the client who calls after fiveA father calls at 6:20 about a son in the county jail, a tenant calls Saturday about a notice on her door, and both hire the firm that picked up at night. What the after-hours phone costs a small Batavia law firm, and what it looks like when a call after five gets a reply, an intake, and a consult on Monday's calendar.2026-09-19 · 7 min read
- Why Batavia salon owners lose every other Sunday to commission mathEvery second Sunday the owner sits down with booking exports, a tip sheet, and a spreadsheet of tiers to figure out what six stylists earned. Here is what it looks like when the numbers assemble themselves and the owner only checks them.2026-09-18 · 6 min read
Also serving near Batavia
New Face Design works with businesses throughout Illinois and remotely, well past the Fox Valley. See what gets built.
08 / Start here
Find your worst bottleneck. Free.
A 20 minute call. We map where your week goes and pick out the first process worth automating. You keep the map either way, and there is no deck to sit through at the end.
pgorski@newfacedesign.com
Phone
+1 (773) 627-2176
Based in
Chicago area
Working with clients everywhere
Skip the form: grab a 20 minute slot.
Open the calendar →