/ Independent restaurants and small groups
Automation for restaurants.
The phone rings hardest exactly when nobody can answer it. New Face Design builds the systems that take reservations, takeout, and catering questions through the dinner rush without pulling anyone off the floor.
A catering inquiry is worth many times a single cover, and it is the one most likely to reach voicemail on a Friday night.
Where the week goes
- Reservation and takeout calls stack up during service
- Catering and private event inquiries sit unanswered until Monday
- Reviews go unanswered because nobody owns the inbox
What I build for restaurants
Calls get handled through the rush
Reservations, hours, and takeout questions get answered without interrupting service, and anything unusual reaches a manager.
Catering inquiries get captured properly
Event questions collect headcount, date, and budget the first time, then reach you as a real lead instead of a callback note.
Reviews get surfaced and drafted
New reviews land in one place with a suggested response ready for you to approve, so the reputation work stops depending on free time.
Every build ships with logging on each action, a human handoff for anything unusual, and monitoring so you hear about a broken step from me and not from a customer. Built on the tools you already pay for.
What it costs
- Starter
- $500
- then $99/mo after 30 days
- Growth
- $1,000
- then $249/mo after 60 days
- Full System
- $5,000
- then $499/mo after 90 days
One-time build fee, then a flat monthly that keeps the system monitored and tuned. Cancellable anytime, and the system stays yours. See what each tier includes.
Asked before every audit
Will it work with our reservation platform?
Yes. The system connects to the booking platform, phone, and POS you already run rather than replacing them.
Can it take orders?
It can capture and route them into your existing flow. What it will not do is invent menu items or prices, which is exactly why it is built against your real menu data.
From the blog, for restaurants
- Homebase pricing 2026: plans, payroll and add-on costsWhat each Homebase plan costs per location, what Basic, Essentials, Plus and All-in-One include, what payroll and the add-ons do to the bill, and what a restaurant still handles by hand. Prices from Homebase's own page, checked November 13, 2026.2026-11-13 · 7 min read
- Restaurant closing checklist: paper vs appA paper closing checklist is cheap and proves only that someone initialed it. An app can prove more, if the list is short and somebody hears about a miss that night. A side-by-side for small restaurants, and the setup I use instead of either one alone.2026-10-19 · 7 min read
- Phone orders vs online ordering for restaurant takeoutPhone orders cost nothing per order but tie up a person during the rush. Online ordering frees the line but adds fees and a menu to keep current. A side-by-side for small restaurants, and how to run both without losing the caller.2026-10-18 · 6 min read
Also built for
Any business whose day runs on phone calls, scheduling, quoting, and follow-up has the same repetitive work worth automating. See what gets built.
08 / Start here
Find your worst bottleneck. Free.
A 20 minute call. We map where your week goes and pick out the first process worth automating. You keep the map either way, and there is no deck to sit through at the end.
pgorski@newfacedesign.com
Phone
+1 (773) 627-2176
Based in
Chicago area
Working with clients everywhere
Skip the form: grab a 20 minute slot.
Open the calendar →