/ Salons, spas, and aesthetic practices

Automation for salons and med spas.

Your team is hands-on with a client for most of the day, which is exactly when the booking calls arrive. New Face Design builds the systems that book, confirm, and refill the chair without anyone stepping away.

A no-show is not just a lost appointment, it is an hour that could not be sold to anyone else because nobody knew it was free in time.

Where the week goes

  • Booking calls arrive mid-service and go unanswered
  • No-shows leave gaps that nobody has time to fill
  • Clients drift after one visit because rebooking depends on remembering

What I build for salons & med spas

01

Booking runs without interrupting service

Calls and messages get answered and booked into real availability by service type and provider, at any hour.

02

Gaps get offered to a waitlist

A cancellation triggers outreach to clients waiting for that service, so the slot fills while your team keeps working.

03

Rebooking and packages follow up on their own

Clients due for their next visit, and packages running low, get worked continuously instead of whenever someone finds time.

Every build ships with logging on each action, a human handoff for anything unusual, and monitoring so you hear about a broken step from me and not from a customer. Built on the tools you already pay for.

What it costs

Starter
$500
then $99/mo after 30 days
Growth
$1,000
then $249/mo after 60 days
Full System
$5,000
then $499/mo after 90 days

One-time build fee, then a flat monthly that keeps the system monitored and tuned. Cancellable anytime, and the system stays yours. See what each tier includes.

Asked before every audit

Can it handle different services and providers?

Yes. Availability is built around your service durations and each provider's schedule, so it will not book a two-hour service into a 45 minute gap.

Do clients get spammed?

You set the frequency and the stopping rules, and every sequence ends when a client responds or opts out. The goal is filling gaps, not volume.

Also built for

Any business whose day runs on phone calls, scheduling, quoting, and follow-up has the same repetitive work worth automating. See what gets built.

08 / Start here

Find your worst bottleneck. Free.

A 20 minute call. We map where your week goes and pick out the first process worth automating. You keep the map either way, and there is no deck to sit through at the end.

Email

pgorski@newfacedesign.com

Phone

+1 (773) 627-2176

Based in

Chicago area

Working with clients everywhere