/ Salons, spas, and aesthetic practices
Automation for salons and med spas.
Your team is hands-on with a client for most of the day, which is exactly when the booking calls arrive. New Face Design builds the systems that book, confirm, and refill the chair without anyone stepping away.
A no-show is not just a lost appointment, it is an hour that could not be sold to anyone else because nobody knew it was free in time.
Where the week goes
- Booking calls arrive mid-service and go unanswered
- No-shows leave gaps that nobody has time to fill
- Clients drift after one visit because rebooking depends on remembering
What I build for salons & med spas
Booking runs without interrupting service
Calls and messages get answered and booked into real availability by service type and provider, at any hour.
Gaps get offered to a waitlist
A cancellation triggers outreach to clients waiting for that service, so the slot fills while your team keeps working.
Rebooking and packages follow up on their own
Clients due for their next visit, and packages running low, get worked continuously instead of whenever someone finds time.
Every build ships with logging on each action, a human handoff for anything unusual, and monitoring so you hear about a broken step from me and not from a customer. Built on the tools you already pay for.
What it costs
- Starter
- $500
- then $99/mo after 30 days
- Growth
- $1,000
- then $249/mo after 60 days
- Full System
- $5,000
- then $499/mo after 90 days
One-time build fee, then a flat monthly that keeps the system monitored and tuned. Cancellable anytime, and the system stays yours. See what each tier includes.
Asked before every audit
Can it handle different services and providers?
Yes. Availability is built around your service durations and each provider's schedule, so it will not book a two-hour service into a 45 minute gap.
Do clients get spammed?
You set the frequency and the stopping rules, and every sequence ends when a client responds or opts out. The goal is filling gaps, not volume.
From the blog, for salons and med spas
- Mindbody websites now come with every plan: the fine printOn September 25, 2026 Mindbody made its done-for-you Customized Websites part of every plan at no added cost. What you get, who owns the site, what happens if you leave, and what the site still leaves to you.2026-10-02 · 6 min read
- Vagaro alternative: when to switch and when to stayLooking for a Vagaro alternative? When keeping Vagaro and fixing one gap beats moving your salon or med spa, and how Boulevard and GlossGenius compare, from each vendor's own pricing page.2026-09-30 · 7 min read
- Mindbody pricing: what each plan costs in 2026Mindbody publishes one starting price and asks you to call for the rest. Here is what its own pricing page says about each plan, what a small salon or studio uses every day, and what the monthly bill actually buys.2026-09-29 · 7 min read
Also built for
Any business whose day runs on phone calls, scheduling, quoting, and follow-up has the same repetitive work worth automating. See what gets built.
08 / Start here
Find your worst bottleneck. Free.
A 20 minute call. We map where your week goes and pick out the first process worth automating. You keep the map either way, and there is no deck to sit through at the end.
pgorski@newfacedesign.com
Phone
+1 (773) 627-2176
Based in
Chicago area
Working with clients everywhere