/ Serving Geneva, Kane County, IL
Business Automation & Systems in Geneva.
Geneva's downtown and Third Street businesses run on appointments, calls, and follow-ups. New Face Design wires automation around those workflows so nothing slips through.
The historic downtown shops and the service businesses off Randall Road get the same thing: a system that answers the phone, books the work, and keeps the schedule full while your headcount stays where it is.
What we build for Geneva businesses
Workflow Automation
Phone and chat assistants that answer, triage, and reply at any hour, with every action logged.
Business Systems
Intake to invoice to report, wired end to end. Your phones, calendar, CRM, and spreadsheets finally talk to each other.
Web Development
Lead-machine websites with booking, payments, and capture built in, so a visitor can hire you before they leave the page.
Every engagement in Geneva starts with a free 20 minute process audit and a fixed quote. Systems ship in weeks, with logging on every action and a human handoff when something needs judgment. One engineer with 15+ years on platforms used by millions builds it and keeps it running.
What it costs in Geneva
- Starter
- $500
- then $99/mo after 30 days
- Growth
- $1,000
- then $249/mo after 60 days
- Full System
- $5,000
- then $499/mo after 90 days
One-time build fee, then a flat monthly that keeps the system monitored and tuned. Cancellable anytime, and the system stays yours. See what each tier includes.
A worked example
A Third Street shop with a hole in Tuesday's schedule
A two o'clock cancels at noon. In a typical build, that opening goes out to the clients who asked for an earlier time, in the order they asked, and the first one to reply takes the slot. Nobody stops what they are doing to make six phone calls. If nobody claims it, the slot stays open and you see it sitting there, so the call on how to fill it is still yours to make.
Questions from Geneva
- 01Will this connect to the scheduling software my Geneva business already uses?
- Yes, the system is built around your current scheduling software instead of replacing it. Whatever you book in today stays the calendar of record, and the automation reads from it, writes to it, and keeps confirmations in sync. The same goes for your phone line and your payment tools. You already pay for those, and the gaps between them are where the manual work hides.
- 02What happens when someone calls while I am with a client in Geneva?
- The call still gets answered, by the system rather than by voicemail. It takes the caller's name, what they need, and when they want it, then offers real openings from your calendar and books one. You get a short summary when you come up for air. Anything it cannot place with confidence gets flagged for you.
- 03Can it cut down no-shows on a Geneva appointment book?
- Yes, confirmations and reminders run automatically on every booking. A client gets a confirmation when they book, a reminder before the appointment, and a one-tap way to move it. When a slot opens up, it can go straight to the clients who asked to be told about an earlier time. Your front desk never works a call list.
From the blog, about Geneva
- Why Geneva HVAC shops spend the first cold week on callbacksThe first cold morning brings a stack of requests that say 'furnace not working' and little else. Here is what thin intake costs a Geneva HVAC shop, and what sorting and asking the right questions up front looks like.2026-09-22 · 6 min read
- Why Geneva accounting firms let the phone ring in MarchAn electrician who just formed an S corp calls two firms on a Tuesday in March and hires the one that picked up. What the tax-season phone costs a small Geneva accounting firm, and what it looks like when a missed call gets a text, a sorted intake, and a slot on the partner's calendar.2026-09-20 · 7 min read
- Why Geneva property managers lose the owner before the proposalA relocating couple asks what you charge to manage their Mill Creek townhome. The proposal goes out Saturday, rebuilt by hand from the last one, and they signed elsewhere Thursday. What slow management proposals cost a small Geneva property manager, and what it looks like when the inquiry, the call, the proposal, and the signature run on one system.2026-09-19 · 7 min read
Also serving near Geneva
New Face Design works with businesses throughout Illinois and remotely, well past the Fox Valley. See what gets built.
08 / Start here
Find your worst bottleneck. Free.
A 20 minute call. We map where your week goes and pick out the first process worth automating. You keep the map either way, and there is no deck to sit through at the end.
pgorski@newfacedesign.com
Phone
+1 (773) 627-2176
Based in
Chicago area
Working with clients everywhere
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