MyCase pricing 2026: plans, add-ons and what Basic skips

It's a Tuesday at a two-lawyer firm with one paralegal. The paralegal has the MyCase pricing page open in one tab and the firm's credit card statement in the other. The partners want to know what moving from spreadsheets and a shared inbox will cost, and whether the cheapest plan covers what the office actually does all day, which is mostly calling prospects back and getting fee agreements signed and paid.

This post covers MyCase pricing for that firm: what each plan costs per user, what it includes, the add-ons that change the bill, and what Basic leaves you doing by hand. Every price below comes from MyCase's pricing page, which I checked on October 22, 2026. If you're still choosing between products, I compared the two big ones in Clio vs MyCase.

MyCase pricing at a glance

The same page covers the terms. The trial is 10 days and doesn't need a credit card. There's no long-term contract and no setup fee, and billing can be month to month. You can cancel anytime from Settings, but fees you've already paid aren't refunded. Your rate depends on how many active firm users are on the account, and the page doesn't list a cap.

Onboarding and training are listed at no extra cost, and support runs Monday to Friday, 6am to 5pm Pacific. Data migration may include contacts, matters, notes, tasks, documents and invoices, but the page marks it "Limited" and says MyCase decides what's feasible. If you're coming from another system, get the migration scope in writing before the trial ends.

What a small firm actually pays

The page gives per-user prices, so the bill depends on headcount. Here's the math for a few common setups, straight from the published rates:

Monthly billing costs $10 to $20 more per user per month than annual, depending on the plan. On the page that works out to $120 a year saved per user on Basic and $240 a year on Pro or Advanced.

For the three-person firm in the opening scene, going from Basic to Pro on annual billing adds $150 a month, or $1,800 a year. The rest of this post is about whether the Pro features are worth that to you.

The add-ons that change the bill

The plan price isn't the whole bill. These are the add-ons and fees MyCase lists:

Card processing is the easy one to miss. MyCase doesn't publish its rates and points you to sales at (800) 462-8173. LawPay's own pricing page for its standalone service, checked the same day, lists 2.99% plus $0.30 for Visa, Mastercard and Discover, 3.90% plus $0.30 for American Express, and 1% for eCheck. I couldn't confirm whether those rates apply inside MyCase, so ask before you sign. On a firm that collects most of its fees by card, processing can cost more each month than the subscription.

What Basic skips, and why it matters

Basic covers the billing side well. Time, invoices, trust accounting and online payments are all on it. What's missing is the front end of a matter, where new clients come in:

• Intake forms and the legal CRM start at Pro. On Basic, a web inquiry still lands in an inbox and someone retypes it into a contact.
• Two-way texting starts at Pro. On Basic, texting a prospect back means a personal cell or a separate tool.
• eSignature starts at Pro. Without it, fee agreements go out as attachments and come back as scans, or through a separate signing service.
• Automated workflows start at Pro. On Basic, follow-up after a consult happens only if someone remembers.
• Integrations start at Pro and the open API at Advanced, so on Basic other tools can't push data into MyCase for you.

So Basic suits a firm whose clients mostly come by referral and phone, where intake is a conversation and billing is the pain. Pro makes sense once you'd otherwise pay separately for a signing tool, a texting tool and an intake form, and you want them all to write to the same matter record. I wrote more about the intake trade-off in law firm intake form vs intake call.

What stays by hand even on Pro

Pro has the tools. It doesn't decide how you use them. Someone still has to:

• Write the intake questions for each practice area, so a family law inquiry and an estate planning inquiry don't get the same form.
• Decide who owns a new lead and how fast they reply.
• Notice that a prospect who called Monday hasn't heard back by Wednesday.
• Catch the missed call at 7:40 in the morning, before anyone is in the office.
• Chase invoices that are past due on a schedule the firm agrees on. I covered that side in law firm billing in St. Charles.

A plan upgrade gives you tools for these. It doesn't do them.

Automating around MyCase without moving up a tier

You don't have to jump a tier to fix the front end. These pieces can run outside MyCase and hand off to it:

1. Missed-call text back. When a call goes unanswered, the caller gets a text from the firm's number within a minute, asking what they need and offering a consult time.
2. A website form that branches by practice area and sends one readable summary to whoever owns intake, instead of dumping raw fields into a shared inbox.
3. Consult booking. The prospect picks a time, gets a confirmation right away, and gets a reminder the day before.
4. Follow-up after the consult. A prospect who goes quiet gets a short check-in on a schedule, and it stops as soon as they answer.
5. A Friday summary for the partners: new inquiries, consults booked, matters opened and invoices outstanding, on one page.

On Basic, the accepted client still gets entered into MyCase by a person, because the integrations aren't on that plan. That's one entry per signed client instead of one per inquiry, and it's a reasonable trade for a small firm. On Pro or Advanced, more of the handoff can be wired straight in.

I built intake like this for a freight forwarder, where quote, import, export and general inquiries each arrive sorted instead of piling into one inbox. A law firm's intake has more rules, but the shape is the same. Builds start at $500 one-time, then a flat monthly from $99 after an included run-in period, cancellable. More on what that looks like for firms is on the law firm automation page.

What stays with a person

Some of this should always stay with a person. A lawyer runs the conflict check, even when software does the lookup. Deciding whether to take a matter happens in a conversation. A person explains the fee agreement before anyone signs it. A client upset about a bill should reach someone who can fix it. Keep client details out of any tool you haven't vetted, and check your state bar's guidance on trust accounting and client communication before you change how either one runs. What I automate is the handoffs and the reminders, so the office spends its time on the work above.

Before you pick a plan

If you're pricing MyCase, or you're already on Basic and intake still leaks, book a free 20 minute process audit. We'll look at where prospects and payments stall in your week, and whether the fix is a plan upgrade or a small build around the plan you have. Book it here.